Last Updated: July 12, 2021
This Privacy Notice (“Notice”) outlines how Door Step Shipping, LLC (“Door Step Shipping,” “we,” “us,” or “our”), a consumer engagement company, collects, uses, and processes information you provide to us, our service providers, or that we gather through your interactions with our services.
We are dedicated to safeguarding the privacy of the information you share with us. This includes: (i) details you voluntarily provide; (ii) data we collect when you visit clarusdirect.com or any other websites we operate (collectively, the “Site”); (iii) information gathered through your direct interactions with Door Step Shipping (such as through our website, mail correspondence, or in-person entry points); (iv) data we maintain and process; and (v) information received from affiliate networks or service providers.
By using or accessing the Site, you acknowledge and accept the terms of our Privacy Notice. If you do not agree with this Notice, please do not use or access the Site.
If you have any questions regarding this Notice, feel free to email us at [email protected]. You can also find more contact details in the “Contacting Us” section below.
Door Step Shipping may collect personally identifiable information (PII), which can include, but is not limited to: your name, date of birth, marital status, mailing address, email address, credit card details, phone number, interests, online behavior, activity on the Site, location data, images, social media posts, videos, audio recordings, and other social media-related information. Any PII gathered by an affiliate network will be handled in accordance with that network’s individual privacy policy.
Along with the information you provide directly, we may observe and analyze your browsing activity to generate insights and build profiles based on your preferences and behaviors. This information may be used for the purposes outlined in this Notice.
Door Step Shipping may also collect or generate non-personally identifiable information related to your use of our services or those of an affiliate network. This may include, but is not limited to, your browser type and version, operating system, referral source, visit duration, pages viewed, demographic details, analytics data, receipts, images, social media posts, videos, audio files, and data gathered through website tracking technologies such as cookies, web beacons, pixels, internet tags, and other navigational tools. Additional details about these tracking technologies are provided below.
“Cookies” are small data files stored by your web browser either on your device or in temporary memory. They are a common tool used across most major websites and have become a standard practice in the industry.
Door Step Shipping may place cookies on your device to enhance your experience. These cookies help us remember your preferences, understand how you interact with the Site, and gather aggregated data about traffic and usage. This allows us to improve the Site and the tools we provide. Cookies also offer convenience by saving your name, registration details, and other information that can simplify access to our promotions. While most browsers are set to accept cookies by default, you can choose to block or remove them through your browser or device settings if you prefer.
Please be aware that some features of the Site may not work correctly if your browser is set to reject cookies. When you visit our Site, click on a retailer’s link, or open an email from us, we may place or recognize a unique cookie in your browser. These cookies help us deliver our services, show you relevant advertisements, personalize your experience, collect analytical insights about Site usage, and respect your preferences regarding advertising and communications through the Site, retailers, vendors, or affiliate networks.
Emails we send may also include a small piece of code called a “web beacon” or “pixel.” This code allows us to track when an email is opened and when links within the email are clicked, helping us gather traffic analytics, tailor our services, and display relevant ads for our offerings. You can prevent web beacons from functioning by disabling image loading in your email client (such as Outlook, Apple Mail, or Gmail).
We utilize third-party tools such as fraud detection and prevention systems, web analytics services, and tools that can record user interactions on the Site. These tools help us ensure site security, enhance functionality, and improve your overall experience. We have agreements with these third parties that restrict their use of your personally identifiable information (PII) solely to what is necessary for delivering their specific services.
In general, the information we collect may be used for: (i) analytical purposes, such as building recognition databases, compiling event data, benchmarking, indexing, product development, testing, and creating models and algorithms including those for machine learning, artificial intelligence, and fraud prevention; (ii) delivering and improving our services; and (iii) internal and third-party activities related to fraud detection, data matching, validation, and recognition—such as using personally identifiable information to enhance recognition databases, match with external services, and enrich data with third-party sources. Additional details on how we use your information are outlined below.
Our services may offer features designed to personalize your experience. To support this, we may use both your personally identifiable information (PII) and non-personal data to operate, evaluate, and improve our services—this includes processing transactions and verifying the information you submit. We may use your email domain to identify your association with a specific organization or industry, helping tailor the content and experience you receive. Additionally, your IP address may be used to deliver region- or state-specific content and to ensure compliance with applicable regulations.
We are always working to enhance our services to make them more engaging, secure, valuable, and beneficial for you. The information we collect helps us gain insights into how visitors interact with the Site, resolve issues, and pinpoint areas where we can improve.
We use your personally identifiable information (PII) to send transactional messages through email, text, mobile app notifications, and other channels related to our services. We also use it to respond to your questions, comments, and requests, offer customer support, and send updates, alerts, and other administrative communications. Additionally, we may deliver personalized messages based on your actions and interactions—for instance, downloading a white paper may prompt related service communications. If an opt-out option is available, it will be included in the message. For details on opting out, refer to the “Opting Out of Clarus Direct Use of PII” and “Contacting Us” sections (6.0 and 7.0).
We may use information about how you interact with our Sites to deliver tailored communications that match your interests. These messages may be sent via email or through Door Step Shipping ads shown on third-party websites, mobile apps, and platforms like Facebook and Google. Designed to increase engagement, these communications may highlight new programs, websites, product and service offerings, promotions, or contests we believe may appeal to you. You can manage your preferences and choose whether to receive these messages by following the instructions in the “Opting Out of Clarus Direct Use of PII” and “Contacting Us” sections (6.0 and 7.0).
We use your information to help detect and prevent fraudulent activity, maintain the integrity of our services, and identify any violations of our Terms of Service or the policies of Door Step Shipping and our service providers.
When required by law, or when we believe it is necessary to protect the legal rights and interests of Door Step Shipping, our clients, or others, we may use your personally identifiable information (PII) in connection with legal proceedings, regulatory compliance, audits, or related matters.
We may also use your personally identifiable information (PII) when you have given consent for Door Step Shipping or our service providers to do so for a specific purpose not already mentioned. For instance, with your permission, we may share consumer reviews or other user-generated content on our website or social media channels.
We use both your personally identifiable information (PII) and non-personal data to troubleshoot technical problems, address your support requests, analyze crash reports, and enhance and maintain the quality of our services.
Door Step Shipping may share or transfer your personally identifiable information (PII) to trusted third parties—such as service providers, affiliates, or subsidiaries—that support the operation of our Site, our business functions, or customer services, provided they agree to maintain the confidentiality of your information. We may also disclose your information when we believe it is necessary to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of our company or others. Non-personally identifiable information, however, may be shared with other parties for marketing, advertising, or other purposes.
As our business evolves, we may transfer the information we hold about you in the event of a merger, sale, or other corporate transaction involving all or part of Door Step Shipping. This includes transfers that may occur as part of bankruptcy, insolvency, restructuring, a corporate reorganization, or a change in ownership or control.
While browsing our Website, you may come across hypertext links that direct you to third-party websites. These links lead to sites that are managed or operated by third parties and are not controlled by Door Step Shipping. We are not responsible for the content, links, updates, or changes found on these external sites. Linked third-party websites may have their own independent privacy policies. The presence of a link on our Site does not signify our endorsement of that website, its content, its security, or any affiliation with its operators. Door Step Shipping is not liable for any data or information collected by these third-party sites. However, we are committed to maintaining the integrity of our Site and appreciate any feedback regarding these external links.
Door Step Shipping may provide sign-on options that let you access our services using third-party identity platforms like Facebook, Twitter, Instagram, YouTube, Google, Microsoft 365, and others. When you use these platforms to connect with us, we may share certain personally identifiable information (PII) with them and access the PII you’ve made available through your third-party profile—such as your name, age, gender, location, email address, and friend list. We may use this information to manage the technical and functional aspects of the Website and to personalize and enhance your experience. Please note that Door Step Shipping does not control the privacy practices of these third-party services, and we encourage you to review their privacy policies before linking your account.
While no computer network can be completely immune to attacks, Door Step Shipping implements reasonable physical, electronic, and procedural safeguards to help protect your personally identifiable information (PII) from unauthorized access, alteration, or deletion.
Generally, “opting out” means you are requesting Door Step Shipping to limit the collection and storage of your personally identifiable information (PII) and to stop showing you targeted marketing based on your interests, behavior, or related insights. This opt-out applies only to marketing materials from Door Step Shipping and does not affect third-party platforms.
If you use more than one browser, device, or computer and wish to limit PII collection or stop receiving interest-based marketing from us across all of them, you will need to opt out separately on each one. Please be aware that our opt-out mechanism may not function properly if cookies are disabled or if ad-blocking tools are active. Additionally, clearing your cookies does not count as opting out.
To opt out of Door Step Shipping’s use of your PII, please reach out to us using the contact details provided below.
You should review the privacy policy of the relevant third party to understand how your personally identifiable information (PII) is collected, used, shared, and how you can limit or opt out of its use. Their policy will also explain how to correct or delete your information if needed. Requests to stop receiving marketing or other communications from a third party will be managed according to that party’s privacy policy. Please note that opting out of a third party’s marketing does not automatically remove you from Door Step Shipping’s marketing programs. For instructions on how to opt out of Door Step Shipping’s use of your PII, refer to Section 6.0.
Door Step Shipping is committed to maintaining the accuracy of the personally identifiable information (PII) you provide. You are welcome to contact us to update or correct your information, request its removal, opt out (as outlined above), or ask any questions related to this Notice or other privacy matters. You can reach our privacy team at: